Terms of Service
DRAFT — for owner/lawyer review. This page is not final yet.
DRAFT — for owner/lawyer review. This text is not final and is not legal advice.
Effective date: [OWNER: date]
These terms are an agreement between you and [OWNER: legal name] ("eRevola"), Hargeisa, Somaliland, registration [OWNER: registration], for the use of the eRevola website and app.
1. The marketplace
eRevola lets independent stores (vendors) and our own Official Store sell to you. The seller of each product is shown on the product page. [OWNER/LAWYER: who is the seller of record and who is responsible for the product]
2. Your account
• Give a correct name and phone number; you are responsible for your password.
• One person, one account. Accounts used for fraud, fake orders, self-referral or sharing contact details to buy outside eRevola can be limited or closed.
• You accept these terms and the Privacy Policy when you sign up.
3. Prices and payment
• Prices are in US dollars; Somaliland shillings are shown at the rate set by eRevola on the day of the order.
• Pay with mobile money or bank transfer and enter the transaction reference; your order is confirmed after our team checks the payment. Cash on delivery is offered only in some cities and up to a maximum order value.
• A delivery fee is shown at checkout before you order.
4. Orders and cancellation
• You can cancel an order yourself until the store has prepared it. If you already paid, we refund you.
• We may cancel an order if the payment cannot be confirmed, the product is not available or the order looks fraudulent.
5. Delivery
See the Shipping & Delivery page. You confirm delivery by giving the courier your delivery code.
6. Returns, refunds and warranty
See the Returns & Refunds page.
7. Reviews and content
Reviews must be honest and about the product. We can hide content that is false, offensive or shares contact details.
8. Share & Earn
Governed by the Share & Earn Terms.
9. Liability
[OWNER/LAWYER: limitation of liability]
10. Law and disputes
[OWNER/LAWYER: governing law and courts]
11. Changes
We may update these terms; the date above shows the latest version.
Contact: [OWNER: support email], +252 63 9340000.
